James L. Fresquez Jr.
El Paso, Texas 79932
Cell (575) 635-5257
jfresquez@gmail.com

Certifications:

CompTia Security+

 

Summary
Professional with Networking and Security back ground seeking a position that I can apply my work experience and technical skills in protecting sensitive data of the organization. My background gives me a unique advantage with which I can ensure that projects are successful. For example I have experience working on VoIP, Core, backbone, CDMA and GSM networks.

Specific Technical Skills

20 years’ experience designing, installing, testing, troubleshooting, and servicing large-scale telecommunication systems across multiple technologies and multiple service provider networks (Dept. Of Defense, Sprint, T-Mobile, Verizon, MCI).

·         Switches: Tellabs 5500, Lucent CBX 500, Fujitsu Flash Wave 4500, Sonus GSX, Sonus SGX, ERICSSON AXE-10, Nortel DMS-250, Alcatel 7300, Alcatel DEX 600E, Very Compact Digital Exchange (VCDX), Tellabs NGX, Nortel Norstar PBX/Call Pilot, Nokia BSC3i GSM, Nortel CDMA, SRX5800, Nortel Optera Metro, Cisco 3560 and 3750 and 4500 and 7600, Cisco/Cerent 15454, Infinera.

·         Routers: Sonus PSX, Sonus NFS, RiverStone RS 8600, Juniper T640, Juniper ERX, Juniper M40e and MX960, Cisco 12016 and 2900.

·         Other: Alcatel Litespan, Adtran 5000, Metasolv, Fujitsu Flash Wave 7200 and 7600, FLM 600, Lucent Lambda Xtreme, DCN, HP c7000 Blade servers, StorageTek SL8500 server, KG175, L3 STU III/STE, Dell SonicWall, McAfee, Juniper SRX, CyAN,

 

Testing and Troubleshooting

·         Test equipment: Acterna FST-2310, Acterna-2510a, Acterna DA-3400, EXFO 920 Automated Loss Tester, EXFO FiberScope, EXFO Live Fiber Detector, EXFO FOT-930.

·         Proficient troubleshooting all levels: DS0, DS1/PRI circuits, DS3, OC3, OC12, OC48 and OC192, Ethernet (Gigabit Ethernet, Fast Ethernet) FDDI, Token Ring, TL-1.

 

Operating Systems and Applications

·         Operating Systems: UNIX (SUN/OS, MOTOROLA, DATAGENERAL, AIX, HP-UNIX/PA-RISC), Windows NT, Windows 95, DOS 3.1, VM/ESA, MVS/ESA, VAX/VMS, CTC/CTM; Netsmart; CyMS; and Preside.

Standards

·         System Security Plan | Plan of Action & Milestone | Security Test & Evaluation | Confidentiality Integrity and Availability | Access Control | Audit and Accountability | Certification and Accreditation | Risk Assessment | Change Management | Configuration Management | Security Maintenance | Contingency Planning | Policies and Procedures | Incident Response | Media Protection | Physical Security | Security | System Security | NIST 800-53 | FIPS |FISMA

 

 

EXPERIENCE

WindStream, Evansville, IndianaFebuaray 2015 to Present

Transport Network Analyst

·   Test & Turn Up of all DS3 to OC192 and GIG-e and Ethernet circuits for both on and off-net customer.

·   manage complex projects with minimal or no supervision due to the significant level of experience.

·   I worked on a variety of SONET and DWDM technologies using the following element management systems: CTC/CTM, Netsmart,  CyMS and Preside.

·   Worked with LEC’s, IXC’s, vendors, internal departments, and customers to successfully test and turn up new services as required.

·   Dispatch field technicians as needed.

·   Follow prescribed escalation policies internal and external to ensure customer services are successfully provisioned within the appropriate time frames

 

Alta Telecom, Manchester, New Hampshire              June 2014 to December 2014

Data Network Operations Tier II

·         Responsible for monitoring, trouble shooting, and repair of the Layer 1 DWDM backbone

·         Responsible for troubleshooting/redesigning issues on the backbone network including DWDM and SONET.

·         Required to monitor the network and coordinate with Transport Engineering, Field Operations, and OSP Engineering.

·         Troubleshoot Electrical/Optical/DWDM issues on the network as needed.

·         Create and document various Method of Procedures to support repair activities.

·         Responsible for the creation of an RFO for critical outages.

 

Bestica/IBWC, El Paso, Texas                 December 2013 to June 2014

Network/Information Assurance Engineer

·         Maintains operational security posture for an information system or program to ensure information systems security policies, standards, and procedures are established and followed.

·         Assists with the management of security aspects of the information system and annual self-assessment (NIST 800-53A) completion. Evaluate security solutions to ensure they meet security requirements for processing classified information.

·         Developed the Security Test and Evaluation (ST&E) plan and analyzed the results of security test activities to evaluate the existence and effectiveness of (NIST 800-53) security controls, Risk Assessment Reports, (C&A) packages, and annual contingency plan testing, and POA&M management.

·         Oversight included site resident systems for routine troubles, alarms, and other indicators of service degradation, service interruptions, system outages, call processing loss, initializations, duplex, and simple hardware failures, fault management of hardware, power, and transmission, completed and maintained trouble logs, and other miscellaneous record keeping.

 

ManTech(ManTech was awarded contract) Las Cruces, NM,                 July 2013 to December 2013

General Dynamics AIS                                       Las Cruces, NM,                 February 2013 to July 2013

Information Assurance Engineer/ISSO

·         Provided administrative and technical support for Information Assurance (IA) & Cyber Security programs. I supported multiple TS/SCI government programs in a fast and dynamic up-tempo work environment.

·         Provided overall support proposing, coordinating, implementing, reporting and enforcing information systems security compliances in accordance with all applicable IA and Security directives, policies, standards and methodologies.

·         Responsible for writing and developing (IS) security plans, processes, procedures, and development of ATO packages.

·         Development of security documentation, POA&Ms, policies, and standards, that they are established and followed.

·         Supports security authorization activities in compliance with DISA / NSA / ICD Information System Certification and Accreditation Processes and DoD Information Assurance Certification and Accreditation Process (DIACAP).

·         Develop and/or update and reviews security documentation to include System Security Plans (SSPs), Risk Assessment Reports, Certification and Accreditation (C&A) artifacts, ATO packages, and System Requirements Traceability Matrices (SRTMs).

·         Perform vulnerability and risk assessment analysis in support of the certification and accreditation activities

·         Provide Information Assurance & Security Program support for proposing, coordinating, implementing, and enforcing information systems security policies, standards, and methodologies

 

General Dynamics AIS, Las Cruces, NM,                 November 2011 to February 2013

Senior Telecommunications Analyst

·         Received my CI/Polygraph.

·         Oversight included site resident systems for routine troubles, alarms, and other indicators of service degradation, service interruptions, system outages, call processing loss, initializations, duplex, and simple hardware failures, fault management of hardware, power, and transmission, completed and maintained trouble logs, and other miscellaneous record keeping.

·         Engineer/activate customer circuits traversing OTS (OADM), L3 STE/STU, Classified/Unclassified DCN, Symmetricomm NTP, KG-175B/D Devices, Dell SonicWall and Junpier SRX.

·         Engineer/activate circuits for DISN equipment located at various CONUS installations.

·         Test and trouble shot circuits of various bandwidths. I am capable of testing the following: DS0, DS1/PRI circuits, all fiber systems from OC3 up to OC192 circuits.

·         Experience working with SIPR, NIPR

·         Coordinate installation and configurations with field technicians at customer locations. Complete route testing for alternative routes.

 

 

Harris, Las Cruces, NM,                     October 2010 to November 2011

Information System Tech

·         I received my TS/SCI clearance and started working at a government facility.

·         I worked on operations floor providing 24X7 support on C2ISR systems.

·         Maintained and trouble shot Dell SonicWall and Junpier SRX.

·         Perform system reboots and restarts as a result of system issues and anomalies.

·         I trouble shot Storage Array Network issues such and disk array, file system, fiber channel.

·         Perform system backups and health checks.

·         Perform quality control checks on all input and output data.

·         Maintains records on repairs, down time, changes and updates.

 

Sprint Nextel, Albuquerque, NM and El Paso TX             January 2009 to October 2010

MSO/CDMA Tech

·         Nortel CDMA, DMS, CBRS, BSC, BTS trained.

·         On the Sprint project I helped decommissioned Albuquerque switch and rerouted all cellular traffic via El Paso, TX switch. I also managed installing EVDO into the New Mexico and West Texas market.

·         Work daily with various LEC on circuit design problem and circuit outages.

·         Responsible for the maintenance and operation of all MSO Fixed Network Engineering equipment to ensure high-quality performance and reliability.

·         Monitor, test, troubleshoot, and maintain network equipment using preventive maintenance schedules and documented procedures.

·         Maintain transport layer; DS0, T1 and T3 circuits. Escalation to local and national support teams.

·         Activities include: New EBTS activations, Support of data fill validation, downloading of changes to EBTS equipment.

·         Support Engineering and Facilities staff with planning and detailed design

·         Supported phase II upgrade of EVDO.

 

T-Mobile, Phoenix, Arizona                 February 2007 to December 2008

E911/GSM switch SME

·         I took on a role such as subject matter expert as I did for E911/T-Mobile/Arizona. I helped run multiple projects with T-Mobile that installed 125 cell sites with E911/True Position equipment. The E911 project was completed ahead of schedule and below budget

·         Provided E911 planning and detailed design, configurations, and optimization services to the Arizona, Idaho, Utah, New Mexico and El Paso market. Responsible for spare management and capacity planning of LMU, AMS, and SMLC nodes. Provide configuration management for cell site re home, new sites and new PSAP deployments.

·         Coordinated and scheduled testing, turn-up and trouble shooting with nine T-Mobile field technicians.

·         Successfully managed a project to install 120 LMU in existing T-Mobile sites.  Included management of eight sub-contractors.  Installation was on time and under budget.

·         Commissioned 300 LMU for the Arizona/Idaho/Utah markets.

·         Supported T-Mobile upgrade to phase I UMTS

·         Worked daily with various LEC on circuit design problem and circuit outages.

·         Successful at over 200 BSC to BSC re-homes.

·         Performed field prep of Nokia Ultra Site cabinets

 

Verizon Business, San Francisco, California             December 2003 to July 2006

Field Operations/Hub Lead Technician

·         Supervised four technicians on all aspects of day-to-day business for one HUB, two POP and twelve Re-gen sites for Verizon Northern California region.

·         Coordinated and scheduled testing, turn-up and trouble shooting with various Verizon organizations: Engineering, Provisioning, NOC, Tier 2, Test and Turn up, End to End testing.

·         Oversight included site resident systems for routine troubles, alarms, and other indicators of service degradation, service interruptions, system outages, call processing loss, initializations, duplex, and simple hardware failures, site access and security, fault management of hardware, power, and transmission, and management of on-site spares inventory, completed and maintained trouble logs, and other miscellaneous record keeping.

·         Worked daily using XNG. Full filled hundreds of fiber cross connect orders. Worked with various Provisioning and Engineering groups to fix and modify XNG orders.

·         Test and trouble shot DS1/PRI circuits. Test and trouble shot all fiber systems from OC3 up to OC192 circuits. Set up the FST-2310 to send and receive tones.

·         Worked with various Verizon organizations: Engineering planning and detailed design, NOC Network Operation Center, and Provisioning. Worked with and provided support for vendors that installed equipment inside sites.

 

Touch America, Butte, Montana                 April 2001 to August 2003

Switch Technician III

·         Provide Tier 2 fault detection, isolation and diagnosis of network switching and transport system problems across multiple technologies, including Telephony, Internet, Optical Systems, SONET, ATM/Frame relay facilities. Tested (T1’s, DS3), and circuits at DS0/SS7, to determine continuity, timing, framing or customer provided equipment problem.

·         Hekimian React to monitor and trouble shoot Nortel DMS 250 equipment and remote access to Sonus (Voip/Soft switches). Create, update, refer and close trouble tickets. Use technical knowledge to isolate the source of problem and determine appropriate action to be taken, including performing necessary translations or transfer ticket to appropriate department for resolution.

·         Coordinate and document repair efforts with fix organizations and provide technical support to ensure problems are taken to complete resolution. Follow up with customers to provide status of trouble ticket and ensure satisfaction with repair actions. Coordinate installation and configurations with field technicians at customer locations. Complete route testing for alternative routes. Assist routing decisions for least cost routing.

·         Perform routine maintenance of network, including clearing, routing, downing, and enabling.

·         End-to-end provisioning of all narrowband services for specific customer, to include voice, frame, IP.  Responsible for ASR's (Access Service Request), frame, routers, DACS, test and turn-up procedures for all services.

 

MCI, Richardson, TX                         July 1998 to March 2001

Translations Engineer

·         Responsible for maintaining the International translations on the MCI network through the management of the translations tables on Ericsson AXE-10, Nortel DMS300, Nortel DMS250 and Alcaltel DEX600 switches.

·         Ensure integrity of international routing on the various switches via timely translation updates. Complete re-homes, new switch activation’s, new products, services and initiatives as required.

·         Perform troubleshooting and analysis in order to maintain current or increased level of service.

·         Follow standard practices and procedures in researching, analyzing and implementation of complex translations.

 

EDUCATION
New Mexico State University           Graduated May 1994

Bachelors Business Administration